Director, CableTechSupport Services & Engineering

Job Summary

Southwire's CableTechSupport™ Services Engineering team plays a mission-critical role in supporting the rapid growth of residential, commercial, industrial, OEM, and utility markets across North America and globally. Operating under the Re³™ mission—Respond, Rectify, and Restore electrical systems with Reinforced, Resilient, and Reliable solutions—the CableTechSupport™ Services group delivers best-in-class technical consultation, field support, and service innovation.

We are seeking a visionary Director of CableTechSupport™ Services Engineering to lead the strategic direction, execution, and expansion of Southwire's technical services and solutions. This role will oversee a high-performing team of engineers, drive innovation across emerging vertical markets, and serve as a key technical advisor to internal stakeholders and external partners. The ideal candidate will bring deep industry expertise, a strong commercial mindset, and a proven ability to scale engineering capabilities that directly impact business growth.

Key Responsibilities

• Strategic Leadership: Define and execute the applications engineering strategy to support Southwire’s growth across data centers, renewable energy, EV infrastructure, telecom/5G, mass transit, mining, and other industrial verticals.
• Team Development & Performance: Lead, mentor, and grow a multidisciplinary engineering team. Align individual and team goals with company-wide objectives, fostering a culture of innovation, accountability, and technical excellence.
• Customer-Centric Innovation: Translate customer pain points into engineering requirements for new products, tools, and services. Guide the Stage-Gate process with insights on product features, code compliance, and long-term performance.
• Technical Oversight: Review complex AC/DC electrical system designs and connectivity to ensure optimal installation practices, hands-on solutions, and field testing protocols.
• Service Portfolio Expansion: Launch and scale service offerings such as cable repair kits, nitrogen purging, labor-saving estimators, and diagnostic tools that enhance customer experience and field efficiency.
• Content & Knowledge Leadership: Oversee the development of technical reference materials, calculators, and whitepapers. Ensure Southwire’s CableTechSupport™ platform remains a trusted resource for customers and partners.
• Proposal & Bid Strategy: Lead technical responses for RFIs, RFQs, and bid proposals, especially for strategic and government-funded infrastructure projects.
• Industry Influence: Represent Southwire in codes and standards development forums. Drive specification adoption and regulatory alignment across key markets.
• Brand & Thought Leadership: Elevate Southwire’s technical brand through webinars, publications, keynote speaking engagements, and strategic partnerships.
• Cross-Functional Collaboration: Partner with Product Management, Sales, Operations, and Marketing to align engineering initiatives with business priorities and market opportunities.

Required Education & Experience

Bachelor's Degree

Specialized Degree:  Electrical Engineering or related field

8-11 Years of Experience

Field(s) of Expertise: 

• Electrical Engineering; application support and/or product engineering experience in the Wire and Cable, Power, Utility, Manufacturing, or Electrical Industry is required
• 12+ years of experience in wire and cable applications, with at least 5 years in a leadership role.
• Proven track record of leading engineering teams and delivering scalable technical solutions.
• Deep understanding of global electrical codes and standards (NEC/NFPA, UL, IEEE, IEC, etc.).
• Strong strategic thinking, business acumen, and stakeholder engagement skills.
• Experience working across diverse industries and global markets.

Preferred Education & Experience

Master's degree

Specialized Degree:  Electrical Engineering or related field

12-14 Years of Experience

Field(s) of Expertise: 

• Experience with connectorized cable systems and medium-voltage applications.
• Certifications such as PE, PMP, or Six Sigma.
  Proficiency in engineering software (FEA, Cymcap, AutoCAD, MATLAB, ETAP, etc.).
• Familiarity with CRM ticketing systems and technical service platforms.
• Demonstrated success in technical content creation and public speaking.

Certificates/Licenses:

PE or PMP 

Spans of Control

Does this role manage Southwire team members: yes

Number of direct reports: 5-10

Travel

Domestic - up to 50% of time

Physical Requirements

Driving - 10% of time

Standing - 20% of time

Sitting - 60% of time

Walking - 10% of time 

Working Conditions

Office

Laboratory

Plant/Warehouse Floor

Overtime, Weekends, & Holidays

Extreme Heat/Cold

Equipment

Hard Hat

Computer/Keyboard

Safety Glasses

Safety Shoes

Safety Vest 

Competencies

Skills