Product Specialist

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Date: Sep 16, 2024

Location: Remote/Other, Remote/Other, US, Remote/Oth

Company: Southwire Company LLC

A leader in technology and innovation, Southwire Company, LLC is one of North America’s largest wire and cable producers. Southwire and its subsidiaries manufacture building wire and cable, utility products, metal-clad cable, portable and electronic cord products, OEM wire products and engineered products. In addition, Southwire supplies assembled products, contractor equipment, electrical components, hand tools and jobsite power and lighting solutions. The company also offers digital solutions including contractor planning and utility grid resiliency as well as field services including cable testing, rejuvenation and replacement to support our customers as a value-add partner. We are proud to offer competitive compensation, employee benefits, tuition reimbursement and unlimited growth opportunities. Our more than seven decades of progressive growth can be attributed to our determination to developing innovative systems and solutions, exercising environmental stewardship and enhancing the well-being of the communities in which we work and live. How will you power what’s possible? 

Location: Remote

Shift: [[Shift]]

Pay Rate: [[custom_Min]] – [[custom_Max]]

Competencies

Action Oriented
Balances Stakeholders
Collaborates
Customer Focus
Nimble Learning
Plans and Aligns

Southwire Job Description

The Product Specialist will collaborate with both internal and external team members across multiple segments as
well as agents, distributors, and contractors to promote Southwire products. This individual is responsible for daily
commercial activity related to product management including reporting, pricing analysis, marketing, customer
support, lead time management, and inventory planning and tracking.

 

Description of Duties and Responsibilities:

  • Manage and coordinate daily routines of customer service including but not limited to quotations, order management, materials analysis and expediting.
  • Communicate and coordinate sales opportunities and quotations across the various business segments.
  • Provide market intelligence as necessary to position Southwire for growth and profit opportunities.
  • Become/remain an expert with respect to product category and competition.
  • Work with existing and new customers to rebuild sales where sales have eroded.
  • Request and coordinate assistance from MDM, Manufacturing and Logistics to expedite and resolve customer inquiries.
  • Work closely with other team members to determine and monitor department’s key performance (KPIs) such as sales vs. plan, new business goals, and gross profit percentage.
  • Identify key threats and opportunities and implement plans to deal with both
  • Create a solution-driven, leadership persona both internally and externally while collaborating with other functions within the corporation and customer organization.
  • Encourage team building and a high-performance work environment through ongoing developmental training, leadership and people management skills.
  • Other responsibilities as assigned.

 

Qualifications and Experience Requirements:

  • Bachelor’s degree in business administration, engineering, or a related degree is required, or 5+ years wire and cable technical and/or sales experience.
  • Ability to travel as much as 30% of the time.
  • Must possess excellent verbal and written communication skills, proven business acumen, proven presentation skills, exceptional interpersonal capabilities and possess an attention to detail.
  • Relevant experience in a similar technical environment is preferred.
  • Knowledge of SW IT systems is required (SAP, BI, etc.).
  • Proficiency in Microsoft Word, Excel, and PowerPoint is required.

Benefits We Offer:

  • 401k with Matching & Pension Plan (Eligible for Pension after 1,000 Hours Worked)
  • Family and Individual Insurance Packages (Health, Life, Dental, and Vision) 
  • Paid Time Off & Paid Holidays 
  • Long & Short-Term Disability 
  • Supplemental Insurance Plans
  • Employee Assistance Program 
  • Employee Referral Program 
  • Tuition Reimbursement Programs 
  • Advancement & Professional Growth opportunities  
  • Parental Leave 
  • & More 

Southwire is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by law.