Manager, Distribution Operations

A leader in technology and innovation, Southwire Company, LLC is one of North America’s largest wire and cable producers. Southwire and its subsidiaries manufacture building wire and cable, utility products, metal-clad cable, portable and electronic cord products, OEM wire products and engineered products. In addition, Southwire supplies assembled products, contractor equipment, electrical components, hand tools and jobsite power and lighting solutions. The company also offers digital solutions including contractor planning and utility grid resiliency as well as field services including cable testing, rejuvenation and replacement to support our customers as a value-add partner. We are proud to offer competitive compensation, employee benefits, tuition reimbursement and unlimited growth opportunities. Our more than seven decades of progressive growth can be attributed to our determination to developing innovative systems and solutions, exercising environmental stewardship and enhancing the well-being of the communities in which we work and live. How will you power what’s possible?  

Job Summary
Oversees distribution and logistics operations to ensure efficient product flow and timely deliveries. Develops and implements strategies to optimize logistics processes and reduce costs. Manages and motivates teams responsible for transportation, warehousing, and inventory management to meet organizational goals.

• Ensure teams conduct operations in a manner that promotes safety in compliance with OHSA & Southwire standards.
• Manages the daily operations of the Customer Service Center, ensuring the team meets performance targets and aligns with company objectives.
• Coordinates processes and assignments to optimize resource allocation and address operational challenges in a timely manner.
• Ensures compliance with company policies, procedures, and industry regulations, conducting regular audits to maintain standards.
• Directs workflow and prioritizes tasks to maintain efficiency and service quality across the team.
• Implements strategies for process improvements and service enhancements to drive operational efficiency and customer satisfaction.
• Advises team members and supervisors on complex customer service issues, providing guidance on best practices and troubleshooting.
• Evaluates performance of team members, identifying training needs and implementing development programs to enhance skills.
• Hires and develops team members, creating a culture of continuous improvement and fostering a high-performance work environment.
• Educates team members on new processes, tools, and techniques to ensure they are equipped to meet evolving customer needs.

Education and Experience Requirements

• Bachelors Degree (Engineering or Business preferred) and minumum five (5) years experience.
• Six Sigma Green or Black Belt highly preferred.

Benefits We Offer:

• 401k with Matching
• Family and Individual Insurance Packages (Health, Life, Dental, and Vision) 
• Paid Time Off & Paid Holidays 
• Long & Short-Term Disability 
• Supplemental Insurance Plans
• Employee Assistance Program 
• Employee Referral Program 
• Tuition Reimbursement Programs 
• Advancement & Professional Growth opportunities  
• Parental Leave 
• & More 

Southwire is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by law.